At Turuncu Buket we care about the privacy of your personal data and protect your rights under the Turkish Law No. 6698 on the Protection of Personal Data (KVKK). This policy explains what data we collect, for what purpose and how we process it. This document is prepared under Turkish law; the Turkish version is legally authoritative.
1. Data Controller
Your personal data is processed by Turuncu Buket as the data controller. Our contact details:
- Data Controller: Turuncu Buket
- Address: Sinan, Cebesoy Cd. no:42 D:a, 07011 , Muratpaşa/Antalya
- Phone: +905446414283
- Email: aslikarasu5@gmail.com
2. Personal Data Collected
When using our site or receiving services, the following categories of your personal data may be processed:
- Identity: First name, last name, date of birth (optional)
- Contact: Phone number, email address, delivery address
- Customer transactions: Order history, payment records, billing information
- Marketing: Site activity, product preferences (with your consent)
- Technical: IP address, browser type, device information, cookie data
3. Purposes of Processing
Your personal data is processed for the following purposes:
- Fulfilling order and delivery processes
- Processing payments and issuing invoices
- Customer relationship management and support
- Fulfilling legal obligations (tax, accounting, commercial law)
- Analytics to improve our website and services
- Marketing and promotional activities (with your consent)
4. Collection Method and Legal Basis
Your personal data is collected via our website, order forms, WhatsApp messages, phone calls and contact forms.
Data is processed based on the legal grounds specified in Articles 5 and 6 of KVKK; establishment and performance of a contract, fulfillment of legal obligations, our legitimate interests, and your explicit consent.
5. Data Sharing
Your personal data may be shared with the following third parties — only for the relevant purpose:
- Shipping and delivery companies (for order delivery)
- Payment providers (for payment processing)
- Legal authorities (as required by law)
6. Retention Period
Your personal data is retained for the periods specified in relevant legislation (Turkish Commercial Code 10 years, Tax Law 5 years) or as long as the processing purpose requires. After this period, your data is deleted, destroyed or anonymized.
7. Your Rights (KVKK Article 11)
Under Article 11 of KVKK, you have the following rights:
- To learn whether your personal data is being processed
- To request information if it has been processed
- To learn the purpose of processing and whether it is used appropriately
- To know the third parties to whom your data is transferred
- To request correction if incomplete or incorrect
- To request deletion or destruction
- To request that these transactions be notified to third parties
- To object to results arising from automated processing
To exercise these rights, please email aslikarasu5@gmail.com. Your request will be resolved within 30 days at no charge.
8. Cookie Use
We use cookies to improve your experience. You can change your cookie preferences at any time.
9. Policy Changes
We reserve the right to make changes to this privacy policy. Changes take effect once published on this page. We will notify you of significant changes.
Contact
For all questions, requests and complaints regarding your personal data, please contact us:
Turuncu Buket
Sinan, Cebesoy Cd. no:42 D:a, 07011 , Muratpaşa/Antalya
Tel: +905446414283
E-posta: aslikarasu5@gmail.com